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Home Concierge Services
Local care, routine property checks w/documented reports, and readiness for your Puerto Vallarta home while you’re away
Read below and contact us today to let us know which level of service works for you.
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Silver: Essential Concierge Care
MX $2000 pesos per month per property
Entry level; reliable presence and basic property readiness.
Best for: condos, smaller homes, cost-conscious owners who still want proof and consistency.
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Included Services​
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Scheduled in-person property visits twice per month
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Interior and exterior visual walkthrough
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Air out home each scheduled visit
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Doors, windows, locks check
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Run water and flush toilets
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Check for leaks, humidity, signs of mold
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Basic appliance and AC check
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Mail and package collection
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Photo report after each visit
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Owner update summary report
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Vendor access scheduling (no on-site supervision)
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Storm check after major weather event (remote assessment + next visit priority)
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Optional Add-Ons​
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Extra visit: MX $775 pesos
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Vendor meet visit: MX $900 pesos
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Emergency callout: MX $1550 pesos
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Pre-arrival setup: MX $1280 pesos
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Grocery stocking: cost + 25 percent
Gold: Preferred Concierge Care
MX $3600 pesos per month per property
Most popular tier; adds coordination and hands-on support.
Best for: second-home owners who want active oversight and vendor coordination.
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Included Services
Everything in Silver, plus:
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Weekly in-person visits
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Detailed checklist report with photos
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Air out home each scheduled visit
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On-site vendor access and supervision
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Basic coordination of maintenance and repairs
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Keyholder service
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Rotate lights and blinds for lived-in appearance
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Refrigerator and pantry check
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Coordinate cleaning services (owner pays vendor)
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Two pre-arrival home preparations per year:
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Air out property
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Turn on AC
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Quick readiness reset
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Optional Add-Ons
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Extra visit: MX $775 pesos
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Vendor meet visit: MX $900 pesos
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Emergency callout: MX $1550 pesos
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Pre-arrival setup: MX $1280 pesos
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Grocery stocking: cost + 25 percent
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Post-departure reset visits: MX $1100 pesos
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Bill payment coordination: MX $350 pesos per bill per occurrence
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Inventory checks for owner supplies: MX $650 pesos
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Vehicle start and check: MX $550 pesos per occurrence
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Light indoor plant watering: MX $450 pesos
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Light indoor plant + limited outdoor containers watering: MX $650 pesos
Platinum: Signature Concierge Care
MX $6000 pesos per month per property
White-Glove; lifestyle plus property readiness.
Best for: luxury owners, villas, frequent travelers, “just handle it” clients.
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Included Services
Everything in Silver & Gold, plus:
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Weekly visits with priority scheduling and personalized checklist
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Air out home each scheduled visit
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​Light indoor and container plant watering (not landscaping)
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Priority emergency response
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Rapid post-storm in-person check
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Dedicated concierge contact
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On-site vendor supervision included (no extra fee for standard visits)
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Pre-arrival preparation for every owner visit:
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AC on
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Air circulation
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Lights set
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Basic refresh setup
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Post-departure condition check after each stay
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Supply restocking coordination
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HOA and service appointment coordination
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Quarterly condition summary report
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Photo and video walkthrough reports upon request
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Key custody with access log tracking
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Optional Add-Ons
-
Extra visit: MX $775 pesos
-
Vendor meet visit: MX $900 pesos
-
Emergency callout: MX $1550 pesos
-
Pre-arrival setup: MX $1280 pesos
-
Grocery stocking: cost + 25 percent
-
Post-departure reset visits: MX $1100 pesos
-
Bill payment coordination: MX $350 pesos per bill per occurrence
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Inventory checks for owner supplies: MX $650 pesos
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Vehicle start and check: MX $550 pesos per occurrence
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Specialty vendor sourcing: MX $750 pesos per request
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Project oversight for small upgrades: MX $650 pesos per hour (1 hour min)
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Home Concierge Services include property care, coordination, and owner support. We do not provide rental or tenant property management services.